1. Agreement and eligibility
These terms form an agreement between the organization accepting them and Farosh. You must be authorized to accept them for the organization. Farosh is intended for business use. The final contracting entity, address, and governing jurisdiction require legal review. Current placeholder: [Jurisdiction to be confirmed before launch].
2. Accounts and authorized users
Organizations are responsible for accurate account information, credential security, user access, and account activity. Administrators must assign access appropriate to each person's responsibilities and promptly report suspected unauthorized use.
3. WhatsApp and third-party services
Farosh depends on Meta, WhatsApp, hosting providers, and other third-party services. Organizations must maintain the accounts, permissions, phone numbers, approvals, and policy compliance those providers require. Their outages, reviews, restrictions, pricing, and API changes are outside Farosh's control.
4. Customer data and lawful authority
Organizations retain ownership of submitted business data and grant Farosh the limited rights needed to host, process, transmit, protect, and display it. Organizations represent that they may lawfully process customer information and communicate with recipients, and remain responsible for notices, consent, opt-outs, templates, commerce obligations, and data-subject requests.
5. Acceptable use
You must not use Farosh to:
- Send unlawful, deceptive, unsolicited, or abusive messages.
- Facilitate fraud, harassment, exploitation, or prohibited goods.
- Upload malware or interfere with service security.
- Access another organization's information without authority.
- Misrepresent business identity or customer consent.
- Violate Meta, WhatsApp, or applicable platform policies.
We may investigate suspected misuse and restrict activity when needed to protect recipients, customers, the service, or connected platforms.
6. Product rights, feedback, and confidentiality
Farosh retains rights in the service, software, design, documentation, and branding, excluding organization-owned data. Feedback may be used to improve the service without payment. Each party must protect the other's non-public business, technical, and commercial information and use it only for this relationship.
7. Fees and service changes
Early-access terms, subscriptions, usage limits, taxes, and billing conditions will be shown before any paid commitment. These terms alone do not authorize a charge. Farosh may evolve its features and will provide reasonable notice of material reductions to paid functionality where practical.
8. Suspension, termination, and data
Organizations may stop using Farosh and request closure. We may suspend or terminate access for material breach, security risk, unlawful use, non-payment under an accepted plan, or platform restriction. Where appropriate, we will provide notice and a chance to cure. Export, retention, and deletion windows will be defined in the relevant service plan.
9. Service disclaimers
To the extent permitted by law, Farosh is provided “as is” and “as available.” We do not promise uninterrupted operation, specific commercial outcomes, or continued availability of third-party platforms. This does not exclude warranties that cannot legally be excluded.
10. Liability and indemnification
To the maximum extent permitted by law, neither party is liable for indirect, special, punitive, or consequential loss, or lost profits, goodwill, revenue, or data. Final monetary caps and exclusions require legal review. The organization is responsible for claims arising from its customer data, unlawful messaging, products, or platform-policy violations.
11. Governing law and disputes
Final governing law, courts, and dispute procedures must be inserted following legal review in [Jurisdiction to be confirmed before launch]. Nothing prevents urgent relief to protect confidential information, security, or intellectual property where permitted.
12. General terms and contact
If part of these terms is unenforceable, the remainder continues. Delay in enforcing a right is not a waiver. These terms and accepted commercial documents form the agreement for the service. Questions can be sent to info@faroshtech.com.